OFFICIAL DATA PROTECTION DOCUMENT

1ong777 Privacy Policy – Our Commitment to Protecting Malaysian Players' Data

At 1ong777, we take the privacy and security of your personal data very seriously. This Privacy Policy explains transparently how we collect, use, store, and protect your information when you use our platform. We believe you have the right to know exactly what happens to your data – and this document is the complete answer to that question.

Last Updated: July 2026
Version: 2.4 | Language: English (en-MY)
Our Privacy Commitment
  • ✓256-bit SSL encryption for all data
  • ✓No sale of data to third parties
  • ✓Compliance with Malaysia's Personal Data Protection Act
  • ✓Right to access & delete data upon request
  • ✓Data storage on secure servers

Six Principles 1ong777 Core Privacy

How we manage your data, guided by the values we stand by

Bank-Grade Encryption
All data transmitted between your device and 1ong777's servers is encrypted using 256-bit SSL – the same standard used by Maybank2u and CIMB Clicks. No one can intercept your information while it is in transit.
Your Data, Your Control
You have the right to access, amend, or request the deletion of your personal data held by 1ong777 at any time. Simply contact our support team and your request will be processed within 14 business days.
No Direct Data Sales
1ong777 has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial gain. Your data is used solely for the operation of our platform.
Minimum Data Collection
We only collect data that is strictly necessary for the operation of the 1ong777 platform — nothing more. This data minimisation principle ensures your digital footprint with us is kept to the smallest practical level.
Full Transparency
We clearly explain every type of data we collect, why we need it, and how long we retain it. Nothing is buried in fine print — all information is presented openly in this Privacy Policy.
Malaysian Legal Compliance
The 1ong777 Privacy Policy is formulated in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all applicable Malaysian legal requirements concerning user data protection and online privacy.
About This Privacy Policy

This Privacy Policy describes the practices of 1ong777 relating to the collection, use, protection, and disclosure of your personal information. It applies to all users of the 1ong777 platform in Malaysia, covering the website, mobile app, and all associated services. This Policy should be read together with Terms & Conditions us. By using the 1ong777 platform, you agree to the practices described in this Privacy Policy.

Section 1
Introduction & Scope of Privacy Policy

1ong777 ("we", "our platform") is the data controller responsible for processing your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all other applicable legislation. We understand that your trust in us depends greatly on how we handle the information you provide.

This Privacy Policy applies to all personal information we collect when you:

  • ✓Registering or updating your 1ong777 account
  • ✓Making deposits or withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, or other payment methods
  • ✓Playing any game on the platform — Live Casino, Sports Betting, E-Sports, lottery, or slots
  • ✓Contacting our customer support team
  • ✓Using other interactive features within the 1ong777 platform

If you do not agree with any part of this Privacy Policy, please stop using the 1ong777 platform and contact us for guidance on how to request account closure and deletion of your data.

Section 2
Types of Personal Data We Collect

In the course of operating the platform 1ong777, we collect various categories of personal information. Below is a full overview of the data we collect, how it is collected, and the purposes for which it is used:

Data Category Specific Information Examples Source
Identity Data Full name, date of birth, identification number (MyKad), gender, nationality Provided by you during registration or account verification
Contact Data Malaysian phone number, email address, username Provided by you during registration
Financial Data EWallet account numbers, bank names, deposit & withdrawal history in MYR Generated during transactions via the payment gateway
Gaming Data Betting history, account balance, claimed bonuses, games played Automatically generated by the 1ong777 system
Technical Data IP address, device type, operating system, web browser, session cookies Collected automatically when you use the platform
Communication Data Support chat records, complaint tickets, and feedback you have submitted to 1ong777 Collected during your interactions with our support team

We do not collect what we do not need. If you ever wonder why a particular piece of information is required, our support team 1ong777 can provide a detailed explanation. Sensitive data such as health information or religious beliefs is never collected by us.

Section 3
How We Use Your Personal Data

Every piece of data we collect has a specific and legitimate purpose. 1ong777 using your personal information for the following purposes:

  • ✓Account management: Creating, verifying, and managing your 1ong777 account, including the login process and account security
  • ✓Transaction processing: Processing deposits and withdrawals via Malaysian payment methods such as Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX
  • ✓Service provision: Enabling you to play Live Casino, bet on Malaysia Super League and EPL football, E-Sports, lottery, and all other games on 1ong777
  • ✓Customer support: Responding to enquiries, resolving complaints, and providing the technical assistance you need
  • ✓Security & fraud prevention: Detecting and preventing fraud, money laundering, and duplicate account activity
  • ✓Legal compliance: Fulfilling legal obligations under Malaysia's PDPA and other relevant legislation
  • ✓Responsible gambling: Monitoring usage patterns to identify players who may need responsible gambling support
  • ✓Promotional communications: Sending information about bonuses, promotions, and platform updates – only if you have consented to receive them

We do not use your data to make automated decisions that carry legal or similarly significant effects on you without human involvement. Any profiling carried out is solely for security and responsible gambling purposes.

Section 4
Disclosure of Data to Third Parties

Core commitments 1ong777: we do not sell, rent, or trade your personal information to any third party for commercial gain. However, in the course of operating the platform, there are limited situations in which your data may be shared with certain parties:

  • →Payment providers: Get PCI DSS-certified payment gateways that process your deposit and withdrawal transactions in MYR – including service providers for Touch 'n Go, DuitNow, GrabPay, and FPX
  • →Game software providers: Live casino studios and game providers (such as Evolution Gaming, Pragmatic Play Live, and Playtech) that deliver games within the 1ong777 platform — only the game session data required for table operations is shared
  • →IT infrastructure providers: Cloud computing and hosting companies that store our data on secure servers – bound by strict data processing agreements
  • →Law enforcement: Malaysian government authorities or law enforcement bodies when required by law or a valid court order
  • →Anti-fraud bodies: Fraud detection agencies and industry blacklists that help us prevent fraudulent activity across platforms

All third parties that receive data from 1ong777 are bound by contractual agreements requiring them to protect that data to standards no less stringent than our own. They are not permitted to use your data for any purpose other than what is specified in their agreement with 1ong777.

Section 5
Data Security Measures

1ong777 implements a comprehensive range of technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or improper disclosure:

256-bit SSL Encryption

All communications are encrypted using TLS 1.3 with 256-bit encryption keys — the highest standard in the financial industry.

Password Encryption

Your password is stored as a bcrypt hash that cannot be decrypted – not even by 1ong777's internal team.

24/7 Monitoring

Automated monitoring systems operate around the clock to detect intrusion attempts and suspicious activity in real time.

Internal Access Controls

Access to user data within 1ong777 is strictly limited to staff who require it on a need-to-know basis only.

In the event of a data breach: In the event of a security incident involving your personal data, 1ong777 is committed to notifying you and the relevant authorities within the timeframe required by Malaysian law. This notice will explain what occurred, what data was affected, and the steps we are taking to resolve the situation.

Section 6
Cookies, Pixels & Tracking Technologies

Platform 1ong777 uses cookies and similar tracking technologies to ensure the platform functions properly and to enhance your experience. The following are the types of cookies we use:

  • ✓Essential Cookies (Required): Required for core platform operations – including login session management, account security, and financial transaction processing. These cookies cannot be disabled.
  • ✓Preference Cookies: Saves your preferences such as display language, favourite table limits, and video quality settings for 1ong777 live casino.
  • ✓Analytics Cookies: Helps us understand how players use the platform – which pages are visited most frequently, how long gaming sessions last, and where players encounter difficulties. This data is used to improve the platform.
  • →Marketing Cookies (Optional): Used to serve advertisements more relevant to your interests. You may opt out of this category of cookies without affecting the core functionality of the platform.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the 1ong777 platform. Cookie management instructions vary by browser – please refer to your browser's help section (Chrome, Firefox, Safari) for specific guidance.

Section 7
Cross-Border Data Transfers

In the course of its operations, 1ong777 may need to store or process your data on servers located outside Malaysia – particularly in connection with international game provider services such as live casino studios. When this occurs, we ensure adequate protections are in place through the following mechanisms:

  • ✓Standard data processing agreements that require equivalent or higher protection standards than Malaysia's PDPA
  • ✓Transfers made only to countries or entities recognised as providing an adequate level of data protection
  • ✓All financial data transfers related to MYR transactions are processed through Bank Negara Malaysia-compliant, authorised Malaysian payment gateways

If you would like to learn more about the protection mechanisms we use for specific data transfers, please contact us at support@1ong777.click and we will provide further details.

Section 8
Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the Privacy Policy of 1ong777, you have the following rights with respect to your personal data:

Right to Access
You have the right to request a copy of all personal data that 1ong777 holds about you. Requests will be processed within 14 business days.
Right to Rectification
If your data is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly from your 1ong777 account settings.
Right to Erasure
You may request the deletion of your personal data when it is no longer necessary, subject to any legal requirements to retain certain records for a specified period.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time. Marketing opt-out requests will be actioned within 48 hours.
Right to Data Portability
You may request your data in a structured, machine-readable format to facilitate transfer to another service provider where applicable.
Right to Restrict Processing
In certain circumstances, you may request that 1ong777 restrict the processing of your data while a dispute or deletion request is being resolved.

To exercise any of the above rights, please submit a written request to us at support@1ong777.click, clearly stating the right you wish to exercise and the relevant details. We may need to verify your identity before processing the request in order to protect your account security.

Section 9
Data Retention & Deletion

1ong777 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required under Malaysian law. The following are our data retention guidelines:

  • ✓Active account data: Retained for the duration your account remains active and in use
  • ✓Financial transaction data (MYR): Retained for a minimum of 7 years in accordance with Malaysian tax and accounting legal requirements
  • ✓Game record data: Retained for 3 years after the last session for dispute resolution purposes
  • ✓Support communication records: Retained for 2 years following case resolution
  • ✓Technical log data: Retained for a maximum of 12 months for security and debugging purposes
  • ✓Closed account data: Deleted or anonymised within 90 days of account closure, except for data that must be retained to meet legal compliance requirements

Once the relevant retention period expires, your data will be securely deleted or permanently anonymised using methods that make reconstruction impossible. The deletion process is scheduled automatically by 1ong777's data management system.

Section 10
Children's Privacy & Minor Protection

Platform 1ong777 is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18. This is not merely a legal requirement – it is our moral commitment to protecting the young people of Malaysia.

Should we discover that the personal data of a minor has been collected inadvertently – whether through the use of another person's account or by any other means – we will:

  • ✓Promptly deleting the data once confirmed
  • ✓Closing the affected account without delay
  • ✓Taking additional technical measures to prevent similar incidents from occurring in the future

If you are a parent or guardian and discover that your child under the age of 18 has accessed or registered on 1ong777, please contact us immediately at support@1ong777.click. We will take prompt action and ensure that all related data is permanently deleted.

Section 11
Changes to This Privacy Policy

1ong777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new Malaysian legal requirements, or changes in how we operate the platform. We encourage you to review this page periodically.

When we make significant changes to this Privacy Policy, we will notify you through:

  • ✓In-platform notification on 1ong777 the next time you log in
  • ✓Email to the address registered on your account (for significant changes)
  • ✓Updated as of the date shown in the "Last Updated" field at the top of this page

Continued use of the 1ong777 platform after any changes are published will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request deletion of your data before the changes take effect.

Section 12
Contact Us – Data Protection Officer

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact our data protection team 1ong777 through the following channels:

Live Chat

Available 24/7 within the 1ong777 platform – response within 2 minutes

Privacy Email

Support@1ong777.click – responded to within 14 business days

Written Request

For formal data access, deletion, or correction requests

When submitting a request regarding your privacy rights, please provide your 1ong777 account username, the type of request you are making, and any relevant supporting information. Identity verification may be required before we can process requests involving the disclosure or deletion of data.

If you believe that 1ong777's processing of your data violates Malaysian data protection law, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant supervisory authority.

Why Your Privacy Important to 1ong777

In the online gambling industry, trust is everything. And trust cannot exist without assured privacy. At 1ong777, we understand that when you register and play with us – whether you're watching a Malaysia Super League match while betting on the outcome, or sitting at a live baccarat table at midnight – you are trusting us with deeply personal information.

Your phone number. Your Touch 'n Go or DuitNow eWallet account details. Your transaction history in RM. This is not just abstract data – it is information that can have a real impact on your life if it falls into the wrong hands. That is why we invest seriously in security infrastructure, staff training, and strict data protection policies.

One question frequently asked by new Malaysian players at 1ong777 is: "Is my information safe?" The answer is yes – but we don't want you to simply take our word for it. That is why this Privacy Policy is written in detail and with full transparency, rather than in legal language designed to obscure. We want you to genuinely understand what happens to your data, not just click "I Agree" without reading.

One area we take particular care with is payment methods. When you make a deposit via FPX using Maybank2u or CIMB Clicks, or withdraw your winnings to your GrabPay or Boost eWallet, the transaction is processed through payment gateways that are entirely separate from the 1ong777 platform – each with their own security layers and PCI DSS compliance. This means that even in a hypothetical scenario where something were to happen to 1ong777's infrastructure, your bank or eWallet account details would remain safe, as they are not stored directly within our systems.

Finally, we want to emphasise that this Privacy Policy is a living document – it will evolve alongside changes in Malaysian law, technology, and industry best practices. Our commitment to your privacy goes beyond a legal obligation; it is a core value we uphold because we believe players 1ong777 are entitled to have their privacy treated with the utmost respect.

Terms & Conditions

This Privacy Policy should be read together with the 1ong777 Terms & Conditions, which outline your overall rights and responsibilities as a user of our platform.

Read Terms & Conditions
Responsible Gaming

Learn how 1ong777 uses your data to support a safe and healthy gaming experience, including deposit limit and self-exclusion features.

Learn More
FAQ

Have more questions about how 1ong777 handles your data or how to use the platform? Our FAQ page may already have the answers.

View FAQ
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Your Data Is Safe. Play with Confidence at 1ong777

With a transparent Privacy Policy and robust security safeguards, you can play at 1ong777 with complete peace of mind – knowing that your personal data is protected to the highest standards. Register today, claim a welcome bonus of up to RM1,000, and join the hundreds of thousands of Malaysian players who have already trusted us.

By registering, you agree to the Terms & Conditions and the 1ong777 Privacy Policy. This platform is intended for users aged 18 and above only. Gambling can be addictive – please play responsibly.

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